A Seaboard Hospitality Hotel

Appreciation Letter from GM Jason Mathis

Atlantic View Hotel, in Dewey Beach Delaware, sunny balcony
Greetings Atlantic View Guests – THANK YOU! While this is a simple phrase and a common phrase, it truly encompasses the gratitude that we feel towards each of you. We had an amazing season - one of the best in this hotel’s history. That is thanks to supportive guests like you.

While COVID and Monkeypox continued to present health challenges, you proved that travel is back! You showed up ready to relax, enjoy the beach, and soak up the sun. We have so many exciting stories from guests and we are just happy to be a part of your vacation memories. Many people were frustrated that they couldn’t get reservations because we were often sold out. Our guests have created a demand for our property that we truly appreciate.

Our beachfront location is a highlight and major attraction to couples, families and solo travelers alike in Dewey Beach. Historically, our occupancy typically begins to increase around Memorial Day and then tapers off toward the end of September. This year our oceanfront rooms were booked through closing weekend! You couldn’t wait to get back to the beach and we were excited to welcome you!

Although we had a great season, 2022 was not void of its challenges. Like many other service industries, the hotel industry continued to struggle with labor shortages. We struggled to maintain a full workforce for most of the season, and many of our team members worked extra hours to ensure proper service levels for our guests. Finding the perfect team, and make sure those that were committed and loyal didn’t burn, out was a monumental task.

Atlantic View Hotel remained number one on TripAdvisor the entire season! We are humbled by your positive reviews, your loyalty, and your willingness to share your experience while at our hotel with others. Our entire team works tirelessly to show you, our guests, how much everyone is valued and appreciated. When you reciprocate, it is a win-win! We introduced beach towels and coffee makers in our Oceanfront rooms this season and that was very well received. We are continuing to make more positive additions, so look for them upon your next stay!

Several of you visited multiple times this season, or stopped in for your yearly visit, while we welcomed others for the first time. Whether you were making up for a family vacation you skipped last year; or popping out of the home office to work from the beach; or celebrating an anniversary or birthday; or having or attending a wedding on the beach or at one of our local venues; or celebrating a bachelor’s or bachelorette weekend; participating in a mother/daughter, father/son, girl’s trip, bros trip, quiet time away, a romantic weekend, or a work trip or conference, you showed up and we are forever grateful!

The 2023 season will wrap up early as we embark on renovations that we know you will love! We will close for the season on October 1, 2023, but we are excited about the changes that are coming and we know you will be too!

From our family to yours…THANK YOU for an amazing season and supporting our staff!

We could not have done it without you.
See you next year!

In Gratitude,
Jason Mathis
Atlantic View Hotel

Share This Post

This website uses cookies to ensure you get the best experience. Review our Privacy Policy to learn more or opt out.

Skip to content